How horas7 collects, uses, and protects your personal information
Your Privacy Matters: horas7 is committed to protecting the privacy and security of your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you have regarding your information. By using the horas7 platform, you consent to the data practices described in this policy.
This Privacy Policy applies to all personal information collected by horas7 through our website at horas7.cam, mobile applications, and any other digital services we operate (collectively, the "Platform"). This policy covers data collected from users located in Indonesia and explains how we comply with international data protection standards while serving the Indonesian gaming market.
horas7 operates as an online gaming platform offering sports betting, live casino games, slot machines, and lottery draws (togel) to players aged 21 years and older. Protecting your personal information is fundamental to maintaining the trust our users place in us, and we take this responsibility seriously.
horas7 collects various categories of personal information necessary to provide gaming services, comply with legal obligations, and improve user experience. The types of information we collect include:
When you register an account on horas7, you voluntarily provide the following information:
When you use the horas7 platform, we automatically collect certain technical and usage information:
We may receive information about you from third-party sources including:
| Data Category | Purpose | Retention Period |
|---|---|---|
| Account Registration Data | Account creation and authentication | Duration of account + 5 years |
| KYC Verification Documents | Identity verification, AML compliance | Duration of account + 5 years |
| Transaction History | Financial record-keeping, dispute resolution | 7 years (regulatory requirement) |
| Gameplay Data | Game integrity, fraud prevention | Duration of account + 2 years |
| Marketing Preferences | Promotional communications | Until withdrawal of consent |
| Support Communications | Customer service, quality assurance | 3 years after last interaction |
horas7 processes your personal information for the following legitimate purposes:
With your consent, we may use your information to:
You can opt out of marketing communications at any time by clicking the unsubscribe link in emails, adjusting your account communication preferences, or contacting customer support.
horas7 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with the following categories of recipients under strict confidentiality and data protection obligations:
We may disclose your information to government agencies, law enforcement, regulatory bodies, or courts when required by law or in response to valid legal requests. This includes situations involving suspected criminal activity, money laundering investigations, court orders, subpoenas, or regulatory audits.
In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify affected users and ensure that the new controller continues to honor this Privacy Policy.
horas7 implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
While we strive to protect your information using best practices, no method of electronic transmission or storage is 100% secure. You also play a role in security by choosing strong passwords, not sharing login credentials, and reporting suspicious activity promptly.
As a horas7 user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. Contact our support team to receive a data export in a commonly used electronic format (PDF or CSV). We will provide this within 30 days of your request.
You can update most of your account information directly through your horas7 account settings. For changes to verified information (name, date of birth), contact customer support with supporting documentation.
You may request deletion of your account and associated personal data by contacting support. Note that we may retain certain information for up to 7 years to comply with legal record-keeping obligations, even after account closure.
You can unsubscribe from promotional emails at any time using the unsubscribe link in email footers or by adjusting communication preferences in your account settings. Transactional emails (deposit confirmations, security alerts) cannot be disabled as they are essential to service provision.
In certain circumstances, you may object to how we process your data. Contact our Data Protection Officer to discuss your concerns. However, objection to processing required for service provision, security, or legal compliance may result in account closure.
horas7 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that remember your preferences, keep you logged in, and help us analyze how users interact with our site. We use the following types of cookies:
You can manage cookie preferences through your browser settings, but disabling certain cookies may limit platform functionality. We do not use third-party advertising cookies or sell your browsing data to advertisers.
horas7 operates internationally and may store or process your personal information in jurisdictions outside Indonesia. When we transfer data across borders, we ensure appropriate safeguards are in place through:
horas7 services are strictly prohibited for individuals under 21 years of age. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from someone under 21, we will immediately delete that information and permanently close the associated account. Parents or guardians who believe their child has provided information to horas7 should contact us immediately.
horas7 reserves the right to update this Privacy Policy to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify users via email and display a prominent notice on the platform. The "Last Updated" date at the bottom of this policy indicates when the most recent changes were made. Continued use of horas7 services after changes become effective constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or how horas7 handles your personal information, please contact us:
For formal data subject access requests or complaints regarding data processing, please mark your communication "ATTENTION: Data Protection Officer" to ensure priority handling.
Last Updated: January 2026
Bank-grade SSL encryption protects all data in transit and at rest
Personal data stored on hardened servers with strict access controls
We never sell or rent your personal information to third parties
Manage your data preferences and marketing opt-outs anytime
Identity verification protects against fraud and underage gambling
All data access logged and monitored for security compliance
Our support team is available 24/7 to address your data protection concerns